FAQ Call Recording

1300


A 1300 number is the ideal marketing solution if you’re looking to enhance your business image and increase caller response. This service allows your customers to easily contact you on one number from anywhere. Thus, you can expand your business coverage instantly. With a 1 300, customers can call your business from a fixed line for the cost of a local call from anywhere in Malaysia. The cost of the telephone call is split between the caller and the recipient.

 

1800


A 1800 can be indispensable asset to your business. Besides giving your business a nationwide presence, it lends credibility to your business as well. The biggest benefit is they allow customers to call from a fixed line to your business without being charged for the call. If a customer calls 1 800 from their mobile, they are only charged the local call rate.

 

 

 

Benefits

  •  Lift your business brand. They give your business a national presence and enhance your brand image.
  •  They help centralize your business. It doesn't matter if your employees are spread out all over the country, you'll still only need one contact number.
  •  They make it easy (and free) for your customers to remember your number and call you from all over the country, making it more likely they'll call you.
  •  Cost-effective inbound marketing solution.Try this: use a dedicated 1 800 number for each of your marketing campaigns and track the success of each by where the calls are coming from.
  •  Get access to features like call forwarding, unlimited extensions, and voicemail.
  •  Best of all, they grow with your business. Changing phone systems? No worries, you can still keep your number and all the great benefits!

Help Topic 


How can I record my mobile calls?


Record calls when calling from your regular mobile number


If you want to record the calls you make from your regular mobile phone number then follow these steps:


  1. Install the free iPhone or Android app in your mobile.
  2. Make sure that the app is configured to show your regular mobile number when calling (this is the default settings)
  3. Make sure that Call Recording is activated in your account
  4. Call any phone number or contact with the app. The call ill be connected through system.
  5. You only pay for the local calls. The call recording is free.



How to record conference calls


You can use the following approach to record conference calls that you participate in.


  1. Activate Call recording for all calls or all outgoing calls in your account or for you as a User.
  2. Download the free iPhone or Android app.
  3. Set up the free Conference room.
  4. Call to the Conference access number from the app.